LIVESTOCK SHIPMENTS ARE TYPICALLY SENT FED EX PRIORITY OVERNIGHT F.O.B.  IN MOST CASES DELIVERY WILL BE MADE NO LATER THAN 11:00 A.M. ON THE FOLLOWING BUSINESS DAY THAT THE ORDER WAS PLACED.  FOR ORDERS TO BE SHIPPED SAME DAY, THEY MUST BE PLACED NO LATER THAN 10:00 A.M. M.S.T.  CUSTOMERS MUST BE PRESENT AND ABLE TO SIGN THE RELEASE FORM ON THE FIRST ATTEMPT.

     IF YOUR AREA PERMITS SATURDAY DELIVERY ORDERS MUST BE PLACED BY 10:00 A.M. FRIDAY AND THERE WILL BE AN ADDITIONAL CHARGE OF $15.00.  OTHERWISE SHIPMENTS WILL BE SENT THE FOLLOWING MONDAY.  IF YOU ARE NOT ABLE TO RECEIVE DELIVERY WHEN SCHEDULED, NOTIFICATION MUST BE MADE THE SAME DAY THAT THE ORDER WAS PLACED SO OTHER ARRANGEMENTS CAN BE MADE.

     SHIPPING RATES ARE BASED PER BOX, THE CHARGES ARE $39.99/ BOX AND INCLUDES ICE PACKS AND/OR HEAT PACKS AS DEEMED NECESSARY.  SHIPMENTS MUST BE SHIPPED WITHIN 48 HOURS OF PLACING THE ORDER,  UNLESS PRIOR ARRANGEMENTS ARE MADE WITH CORAL ENVY.COM. 
     
     TO FURTHER  INCREASE THE VALUE OF THE SHIPPING RATE, BOXES CAN TYPICALLY HOLD MORE THAN 1 FISH/CORAL.  THE FOLLOWING CHART WILL ASSIST YOU AND IS ONLY AN ESTIMATION BASED ON AVERAGE SIZES.  WE RESERVE THE RIGHT TO MAKE ANY CHANGES WHEN NECESSARY TO ASSURE THE HEALTH AND COMFORT OF YOUR PURCHASE.

1 LARGE ITEM PER/BOX
2-3 MEDIUM ITEMS PER/BOX
4-6 SMALL ITEMS PER/ BOX


     SHIPMENTS WILL NOT BE SENT TO P.O. BOXES, APO/FPO ADDRESSES OR ANY OTHER AREA OUTSIDE THE CONTIGUOUS UNITED STATES.  TO RECEIVE LIVESTOCK TO ALASKA YOU MUST CALL OUR TOLL FREE NUMBER 1-877-224-1515 TO MAKE SHIPPING ARRANGEMENTS (ADDTIONAL CHARGES MAY APPLY).  SORRY NO SHIPMENTS CAN BE MADE TO HAWAII. 

     NOTIFICATION OF SHIPMENT AND TRACKING NUMBER WILL BE E-MAILED TO YOU PRIOR TO  ARRIVAL.  IT IS THE SOLE RESPONSIBILITY OF THE CUSTOMER IF DAMAGE OR LOSS OCCURS WITH THE PACKAGE(S) DURING TRANSIT.  CUSTOMERS MUST SUBMIT THEIR CLAIMS WITH THE APPROPRIATE SHIPPING COMPANY ONLY.  CORAL ENVY.COM IS NOT RESPONSIBLE FOR ANY LOSSES OUTSIDE OF OUR CONTROL.
    
     WE GUARANTEE LIVE ARRIVAL FOR OUR LIVESTOCK!  IF THERE IS ANY PROBLEMS OR LOSSES WITH YOUR PURCHASE,  CORAL ENVY.COM MUST BE CONTACTED IMMEDIATELY UPON RECEIPT OF THE PURCHASE. 
1-877-224-1515
 IF ALL OUR CRITERIA IS MET, AT OUR DISCRETION WE WILL THEN  CREDIT YUOR CORAL ENVY ACCOUNT IN THE AMOUNT OF YOUR PURCHASE. (MINUS ANY SHIPPING AND HANDLING CHARGES) AND WILL APPLY IT TO ANY FUTURE PURCHASE WITH CORAL ENVY.COM.  GUARANTEE IS FOR INITIAL PURCHASE ONLY. 
 (PHOTOGRAPHS MAY BE REQUIRED TO PROVE LOSS)